Terms and Conditions

These Terms and Conditions set out the rules for using the Kombat website. By accessing and using this website, you agree to comply with these Terms and Conditions. If you do not agree with them, please do not use this website.

1. Who we are

This website is operated by:

Legal company name :  RTC Direct Ltd 

Trading name :  Kombat 

Address : 35a Tirquin Road, Omagh, County Tyrone, Northern Ireland, BT79 7NB

Email :  sales@rtcdirect.co.uk 

Telephone :  0800 989 0063 

In these Terms and Conditions, “we”, “us” and “our” refer to RTC Direct Ltd. trading as Kombat.

2. About this website

The Kombat website provides information about our products, brand and wholesale opportunities.

This website is for general information and enquiry purposes only. No products are sold directly through this website, and placing an enquiry through the website does not create a contract of sale.

Any trade, wholesale, stockist or distribution arrangement will be discussed separately and may be subject to additional terms, pricing, account approval, order confirmation, payment terms and delivery arrangements.

3. Use of this website

You agree to use this website lawfully and responsibly.

You must not:

We reserve the right to restrict or prevent access to the website if we believe it is being misused.

4. Product information

We aim to ensure that product information on this website is accurate and up to date. However, product details may change from time to time.

Product descriptions, images, packaging, specifications, sizes, scents, availability and other details are provided for general information only and may vary.

Nothing on this website should be treated as a guaranteed offer, stock commitment, quotation or binding product specification unless confirmed by us directly in writing.

5. Enquiries and stockist requests

If you contact us through the website, submit a wholesale enquiry or request information about becoming a stockist, we may use the details you provide to respond to your enquiry.

Submitting an enquiry does not guarantee:

We may request further information before opening an account, providing pricing or agreeing to supply products.

6. Pricing and availability

Pricing is not generally displayed on the website. Where pricing, promotions or availability are discussed, these will be confirmed separately.

Any prices, minimum order quantities, delivery charges, lead times, account terms or promotional arrangements are subject to confirmation by us.

We reserve the right to amend pricing, product availability and terms of supply at any time.

7. No online sales

The Kombat website does not currently process online orders, online payments or direct consumer purchases.

Any order placed following an enquiry will be handled separately through our usual business processes. Additional trade terms, order confirmations, invoices or supply agreements may apply.

8. Marketing communications

From time to time, we may contact business customers, stockists or trade contacts with relevant updates about our products, services, offers or opportunities.

We do not currently operate an email marketing platform through this website, but we may introduce one in the future.

Where required, we will only send marketing communications with appropriate permission or where we are otherwise legally permitted to do so. You will be able to opt out of marketing communications at any time.

For more information on how we handle personal information, please see our Privacy Policy.

9. Intellectual property

All content on this website belongs to us or is used with permission.

This includes, but is not limited to:

You may view and download content for your own internal business review purposes only.

You must not copy, reproduce, edit, distribute, publish, sell or use any website content for commercial purposes without our prior written permission.

10. Third-party links

This website may include links to third-party websites, social media pages or external content.

These links are provided for convenience only. We are not responsible for the content, accuracy, security or privacy practices of third-party websites.

Accessing third-party websites is done at your own risk.

11. Website availability

We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure or free from errors.

We may suspend, update, amend or remove parts of the website at any time without notice.

We will not be liable if the website is unavailable for any reason.

12. Liability

The information on this website is provided for general information purposes only.

While we take reasonable care to keep the website accurate and up to date, we make no guarantees that the content is complete, accurate or suitable for your specific requirements.

To the fullest extent permitted by law, we will not be liable for any loss or damage arising from:

Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so.

13. Privacy and cookies

Your use of this website is also subject to our Privacy Policy and Cookie Policy, where applicable.

These explain how we collect, use and protect personal information and how cookies may be used on the website.

14. Changes to these Terms and Conditions

We may update these Terms and Conditions from time to time.

Any changes will be posted on this page with an updated “last updated” date.

By continuing to use the website after changes are made, you agree to the updated Terms and Conditions.

15. Governing law

These Terms and Conditions are governed by the laws of Northern Ireland.

Any disputes relating to these Terms and Conditions or use of this website will be subject to the courts of Northern Ireland.

16. Contact us

If you have any questions about these Terms and Conditions, please contact us:

Telephone: 0800 989 0063

Address: 35a Tirquin Road, Omagh, County Tyrone, Northern Ireland, BT79 7NB

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